Our standard
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. We review the site regularly and fix issues as we find them.
What we do
- Readable text sizes and strong color contrast
- Full keyboard navigation
- Descriptive text for meaningful images
- Clear labels on forms and buttons
- Respect for reduced motion settings on your device
In the vehicle
Chauffeurs are trained to assist with entry, exit and luggage. Service animals are always welcome. Folding wheelchairs and mobility aids can be stowed in most vehicles. Tell us your needs when booking and we will match the right vehicle and support.
Known limitations
Some third party tools, such as maps or payment forms, may not be fully accessible. We work with our providers to improve them and can always take your booking by phone or email instead.
Feedback & help
If anything is hard to use, or you need a booking made another way, contact us. We aim to respond within two business days. Email hello@vipluxdfw.com or call [PHONE].